SUPPORT

Membership benefits and shipping

Q

When will I receive my membership card?

A

会員証はご入会月の翌月以降に発送いたします。

入会月の翌月中に発送のご案内を《NEWS》にてご案内いたします。

▼NEWSタイトル
【●月度入会】入会特典発送についてのご案内

「発送時期」「発送対象者」「未着問い合わせ期間」「未着申請方法」などの詳細は、該当の《NEWS》をご確認ください。

Other questions about "Member Benefits and Shipping"

• Q.
  I haven't received my membership card.
• Q.
  I've lost my membership card. Can it be reissued?
• Q.
  Can I exchange defective bonus items (membership cards/newsletter, etc.)?
• Q.
  I haven't received the newsletter yet. When will it arrive?
• Q.
  I submitted a non-delivery request form, but have not received a reply.
• Q.
  Do you sell back issues of the newsletter?
• Q.
  The period for inquiries regarding non-delivery has passed.
• Q.
  Can I receive my membership benefits at an address other than my registered address?
• Q.
  I am planning to move, but by when should I change the shipping address for my newsletter for it to take effect?
• Q.
  I can't receive mail at my current address, so can I register a different address? Also, can I refuse to receive it?
• Q.
  By when do I need to join to receive the newsletter?