SUPPORT
About benefits
- QI plan to move to a new residence. When should I change the shipping address for the club magazine by so that it will be reflected?
- A
Once it is almost time to ship out the club magazine, you will be notified of the date on which you should change your address on the site. Please refrain from individually contacting us and carry out the procedure according to the notice.
Also, you can change your registered address at any time from “Change member information” on “My Page” after logging in.
Other questions related to"About benefits"
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Q.
What Can I Do to View the Division All Stars Birthday POP-UP?
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Q.
When Will My Membership Card Arrive?
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Q.
Is it possible for you to replace defective benefit items (membership card, club magazine issues, etc.)?
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Q.
I lost my member ID card. Can you issue me a new one?
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Q.
I cannot view the members-only contents.
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Q.
I want to change the character of Birthday Rap, what should I do?
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Q.
I would like to change the design/character of my home page/digital membership card.
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Q.
I haven’t received my club magazine. When will it be delivered?
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Q.
I have submitted a non-arrival enquiry using the Non-arrival Form, but I haven’t received a reply.
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Q.
Are the back issues of the club magazine available for sale?
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Q.
The non-arrival enquiry period for the item has passed.
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Q.
Can my member benefits be delivered to an address that is not my registered address?
If the above examples do not resolve your issue, please inquire through the link below.