SUPPORT

About joining

Q

I can't receive mail at my current address, so can I register a different address? Also, can I refuse to receive it?

A

You may register any address where you can receive mail. Please note that we cannot take responsibility for any damages incurred by registering an address other than your current address. We do not prohibit the use of "samakata", so please follow the instructions of the post office and fill in the form that matches our information registration form.
You can make changes on "My Page" after logging in, so we are unable to respond to individual inquiries regarding changes.

In addition, due to circumstances such as the delivery of membership cards, refusal to accept them is not possible.
Please note that if you continue to receive returned packages, we may determine that you are in violation of the HYPSTER Terms of service.

Other questions regarding "About membership"

• Q.
  What is HYPSTER?
• Q.
  How do I join?
• Q.
  Can one person register more than one?
• Q.
  I registered an email address for new membership, but I haven't received an email.
• Q.
  Can I join from either my mobile phone or PC?
• Q.
  How long is my membership valid?
• Q.
  Please tell me how to cancel my membership.
• Q.
  When will my membership number/card be issued?
• Q.
  I have completed payment, but I cannot log in.
• Q.
  By when do I need to join to receive the newsletter?
• Q.
  Can minors join? / My child wants to join.
• Q.
  How long does it take from paying the annual fee until I can use the card?
• Q.
  How can I check if the enrollment procedure has been completed?
• Q.
  Is it possible to join from overseas?