SUPPORT

About joining

Q

When will my membership number/card be issued?

A

Your membership number will be issued once your membership fee payment has been confirmed.

Your membership card will be sent the month after you join. We will post a notification of shipping in NEWS section during the month after you join, so please check there for the shipping date and inquiries about non-delivery.

If you cannot find the relevant "NEWS" and have not received your membership card two months after joining, please contact us by clicking "Contact Us" at the bottom of the page, stating your "membership number" and "member name."

Other questions regarding "About membership"

• Q.
  What is HYPSTER?
• Q.
  How do I join?
• Q.
  Can one person register more than one?
• Q.
  I registered an email address for new membership, but I haven't received an email.
• Q.
  Can I join from either my mobile phone or PC?
• Q.
  How long is my membership valid?
• Q.
  Please tell me how to cancel my membership.
• Q.
  I have completed payment, but I cannot log in.
• Q.
  I can't receive mail at my current address, so can I register a different address? Also, can I refuse to receive it?
• Q.
  By when do I need to join to receive the newsletter?
• Q.
  Can minors join? / My child wants to join.
• Q.
  How long does it take from paying the annual fee until I can use the card?
• Q.
  How can I check if the enrollment procedure has been completed?
• Q.
  Is it possible to join from overseas?