SUPPORT

ログインについて

Q

After changing the email address I normally use, I can no longer access the members-only page.

A

Your login ID is the email address registered in your membership information.
Even if you have changed your email address, if you have not changed the registered email address on "My Page", please enter the email address that was previously registered as your login ID.
If you still can't log in, please see here.



Even if you switch to a new smartphone plan after March 2021 and can no longer use your carrier email address, unless you have changed your membership information, your login ID will be the email address you used when registering.

「ログインについて」に関する他の質問

• Q.
  When will my membership number/card be issued?
• Q.
  I have completed payment, but I cannot log in.
• Q.
  I registered from my smartphone, but can I log in from my PC as well? Also, what about the opposite?
• Q.
  I forgot my login password.
• Q.
  When I try to log in, I am returned to the top page and cannot log in.