SUPPORT

About joining

Q

Can one person register more than one?

A

Registering multiple accounts under the same name is prohibited by Terms of service.

If we find an account that is suspected to be under the same name, we may cancel your membership. Please note that if your behavior is malicious, we may refuse your future membership.

Additionally, there is no problem for family members living at the same address to join. Please note that even advance reservation tickets purchased in the name of a family member may be invalidated if the ticket is not the same person.

Other questions regarding "About membership"

• Q.
  What is HYPSTER?
• Q.
  How do I join?
• Q.
  I registered an email address for new membership, but I haven't received an email.
• Q.
  Can I join from either my mobile phone or PC?
• Q.
  How long is my membership valid?
• Q.
  Please tell me how to cancel my membership.
• Q.
  When will my membership number/card be issued?
• Q.
  I have completed payment, but I cannot log in.
• Q.
  I can't receive mail at my current address, so can I register a different address? Also, can I refuse to receive it?
• Q.
  By when do I need to join to receive the newsletter?
• Q.
  Can minors join? / My child wants to join.
• Q.
  How long does it take from paying the annual fee until I can use the card?
• Q.
  How can I check if the enrollment procedure has been completed?
• Q.
  Is it possible to join from overseas?