SUPPORT

About enrollment

Q

How long does it take until I can use the service after I have paid the yearly membership fee?

A

This depends on your payment method.

▼When paying by credit card

If payment is made immediately and registration is completed, then the service can be used right away.

*The date you are charged will depend on the card company’s deadlines.

We cannot guarantee that debit cards will work. We kindly ask for your understanding in this regard.

▼When paying at a convenience store

After payment has been made at a convenience store, you will receive an e-mail with your membership number within two hours and 30 minutes.

Follow the instructions in the e-mail and register your additional information in order to use the service right away.

Other questions related to"About enrollment"

• Q.
  What is HYPSTER?
• Q.
  How do I join?
• Q.
  Is it alright if I register multiple accounts?
• Q.
  I registered my email address to join the fan club as a new member but have not received the email.
• Q.
  Can I join the fan club from both my mobile phone and my computer?
• Q.
  When will my membership expire?
• Q.
  Please tell me how to cancel my membership.
• Q.
  When will my membership number and membership card be issued?
• Q.
  I have completed the payment but cannot log in.
• Q.
  I can't receive mail at my current address, can I register another address? Is it possible to refuse receipt?
• Q.
  When do I need to enter by to receive the newsletter?
• Q.
  Can People Underage Become a Member?/My Child Wants to Register
• Q.
  How can I check if I have completed the procedure to join the fan club?
• Q.
  Can I register join the fan club if I am overseas?