SUPPORT

About joining

Q

By when do I need to join to receive the newsletter?

A

Each issue of the newsletter will be delivered to those who join by the specified deadline (around the end of the month before the deadline for shipping).

Example: If you want to receive the newsletter sent in January 2023, you must join by the end of November 2022.

We plan to ship the products in January and July every year, but for details please check NEWS published two months prior to shipment.

Other questions regarding "About membership"

• Q.
  What is HYPSTER?
• Q.
  How do I join?
• Q.
  Can one person register more than one?
• Q.
  I registered an email address for new membership, but I haven't received an email.
• Q.
  Can I join from either my mobile phone or PC?
• Q.
  How long is my membership valid?
• Q.
  Please tell me how to cancel my membership.
• Q.
  When will my membership number/card be issued?
• Q.
  I have completed payment, but I cannot log in.
• Q.
  I can't receive mail at my current address, so can I register a different address? Also, can I refuse to receive it?
• Q.
  Can minors join? / My child wants to join.
• Q.
  How long does it take from paying the annual fee until I can use the card?
• Q.
  How can I check if the enrollment procedure has been completed?
• Q.
  Is it possible to join from overseas?