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会員特典・発送物について

Q

By when do I need to join to receive the newsletter?

A

Each issue of the newsletter will be delivered to those who join by the specified deadline (around the end of the month before the deadline for shipping).

Example: If you want to receive the newsletter sent in January 2023, you must join by the end of November 2022.

We plan to ship the products in January and July every year, but for details please check NEWS published two months prior to shipment.

「会員特典・発送物について」に関する他の質問

• Q.
  When will I receive my membership card?
• Q.
  I haven't received my membership card.
• Q.
  I've lost my membership card. Can it be reissued?
• Q.
  Can I exchange defective bonus items (membership cards/newsletter, etc.)?
• Q.
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• Q.
  I submitted a non-delivery request form, but have not received a reply.
• Q.
  Do you sell back issues of the newsletter?
• Q.
  The period for inquiries regarding non-delivery has passed.
• Q.
  Can I receive my membership benefits at an address other than my registered address?
• Q.
  I am planning to move, but by when should I change the shipping address for my newsletter for it to take effect?
• Q.
  I can't receive mail at my current address, so can I register a different address? Also, can I refuse to receive it?