SUPPORT
会員特典・発送物について
- QI submitted a non-delivery request form, but have not received a reply.
- A
After completing your application, you will not receive an individual "application completion email."
Please revisit the form to make sure your registration is complete.
We will also conduct a careful investigation and aim to reply within one month after the end of the application period.
The results of the investigation will be sent to the registered email address which can be viewed on "MY PAGE" of each applicant.
Please refrain from making individual inquiries until we have received the results of our investigation.
「会員特典・発送物について」に関する他の質問
-
Q.
When will I receive my membership card?
-
Q.
I haven't received my membership card.
-
Q.
I've lost my membership card. Can it be reissued?
-
Q.
Can I exchange defective bonus items (membership cards/newsletter, etc.)?
-
Q.
I haven't received the newsletter yet. When will it arrive?
-
Q.
Do you sell back issues of the newsletter?
-
Q.
The period for inquiries regarding non-delivery has passed.
-
Q.
Can I receive my membership benefits at an address other than my registered address?
-
Q.
I am planning to move, but by when should I change the shipping address for my newsletter for it to take effect?
-
Q.
I can't receive mail at my current address, so can I register a different address? Also, can I refuse to receive it?
-
Q.
By when do I need to join to receive the newsletter?
If the above example does not resolve your issue, please contact us using the form below.
