SUPPORT

Regarding continuation procedures

Q

The due date for convenience store payment has passed.

A

Please repeat the same procedure four days after the date your payment information was issued.

If it is within the renewal period (3 months before to 1 month after the membership expiration date),

You can get your payment information again.

Please note that your payment information is valid for 3 days.

Other questions about "Continuation procedures"

• Q.
  Please tell me how to continue the procedure.
• Q.
  My membership has expired. Can I continue the process now?
• Q.
  Please tell me how to stop automatic renewal of my credit card.
• Q.
  Although it was still one month before the expiry date of my membership, I received an email from my credit card company informing me that my membership fee would be debited.
• Q.
  Can I check if my credit card is automatically renewed?
• Q.
  Can I change the credit card registered for automatic renewal?
• Q.
  Can I change the payment method for my renewal?
• Q.
  I once stopped automatic renewal, can I restart it?
• Q.
  Can you check to see if the renewal procedure has been completed?
• Q.
  Can I check if automatic renewal has been stopped?