SUPPORT

About continuation procedure

Q

The deadline for convenience store payment has passed.

A

Please perform the same steps again 4 days after the payment information was last issued.

If you are still eligible to renew your membership (from 3 months before your membership term expires to 1 month after expiration), you will be able to obtain the payment information again. 

This payment information is valid for 3 days.

Other questions related to" About continuation procedure"

• Q.
  Please tell me how to carry out the renewal procedure.
• Q.
  My membership has expired. Can I carry out the renewal procedure now or is it too late?
• Q.
  Please tell me how to stop the automatic renewal of my credit card.
• Q.
  There is still a month until my membership expires, but I received an email from my credit card company informing me that they have deducted the membership fee.
• Q.
  Can I check if my membership will be automatically renewed with my credit card?
• Q.
  Can I change the credit card that I have registered for the automatic renewal of my membership?
• Q.
  Can I change the payment method for the renewal of my membership?
• Q.
  After I have terminated my automatic renewal status, can I still revert to automatic renewal?
• Q.
  How can I check if I have successfully renewed my membership?
• Q.
  How can I confirm that automatic renewal has been stopped?