SUPPORT

Regarding continuation procedures

Q

My membership has expired. Can I continue the process now?

A

If it is within one month of your membership expiration date, you can apply to renew your membership information.
Please note that after that date, you will no longer be able to continue using the same membership number.

Please note that the renewable period (1 month) will not be extended under any circumstances.

Other questions about "Continuation procedures"

• Q.
  Please tell me how to continue the procedure.
• Q.
  Please tell me how to stop automatic renewal of my credit card.
• Q.
  Although it was still one month before the expiry date of my membership, I received an email from my credit card company informing me that my membership fee would be debited.
• Q.
  Can I check if my credit card is automatically renewed?
• Q.
  Can I change the credit card registered for automatic renewal?
• Q.
  Can I change the payment method for my renewal?
• Q.
  I once stopped automatic renewal, can I restart it?
• Q.
  The due date for convenience store payment has passed.
• Q.
  Can you check to see if the renewal procedure has been completed?
• Q.
  Can I check if automatic renewal has been stopped?