SUPPORT

Regarding continuation procedures

Q

Please tell me how to continue the procedure.

A

You can apply for membership up to three months before your membership expiration date.

You can check your expiration date from "My Page".
Example: If the expiration date is the end of October → Renewal can be completed from the beginning of August

After logging in, please complete the procedure from "My Page".
As with new membership, you can choose to pay by credit card or at a convenience store.

Other questions about "Continuation procedures"

• Q.
  My membership has expired. Can I continue the process now?
• Q.
  Please tell me how to stop automatic renewal of my credit card.
• Q.
  Although it was still one month before the expiry date of my membership, I received an email from my credit card company informing me that my membership fee would be debited.
• Q.
  Can I check if my credit card is automatically renewed?
• Q.
  Can I change the credit card registered for automatic renewal?
• Q.
  Can I change the payment method for my renewal?
• Q.
  I once stopped automatic renewal, can I restart it?
• Q.
  The due date for convenience store payment has passed.
• Q.
  Can you check to see if the renewal procedure has been completed?
• Q.
  Can I check if automatic renewal has been stopped?