SUPPORT

About continuation procedure

Q

After I have terminated my automatic renewal status, can I still revert to automatic renewal?

A

You may not revert to automatic renewal immediately.

However, if you select payment by credit card the next time you renew your membership, you will be enrolled for automatic renewal.

You will be notified by email and on MY PAGE once you have entered the membership renewal period.

You will be required to manually renew your membership as you have terminated the use of your credit card for automatic renewal.

Please refer to this page on how to renew your membership.

Other questions related to" About continuation procedure"

• Q.
  Please tell me how to carry out the renewal procedure.
• Q.
  My membership has expired. Can I carry out the renewal procedure now or is it too late?
• Q.
  Please tell me how to stop the automatic renewal of my credit card.
• Q.
  There is still a month until my membership expires, but I received an email from my credit card company informing me that they have deducted the membership fee.
• Q.
  Can I check if my membership will be automatically renewed with my credit card?
• Q.
  Can I change the credit card that I have registered for the automatic renewal of my membership?
• Q.
  Can I change the payment method for the renewal of my membership?
• Q.
  The deadline for convenience store payment has passed.
• Q.
  How can I check if I have successfully renewed my membership?
• Q.
  How can I confirm that automatic renewal has been stopped?