SUPPORT

Regarding continuation procedures

Q

I once stopped automatic renewal, can I restart it?

A

Immediate restart is not possible.

If you select credit card payment the next time you renew your subscription, it will be automatically renewed.

We will notify you by email and on your My Page when the renewal period begins.

Since the automatic renewal of your credit card has been stopped,

You will need to carry out the renewal procedure yourself.

Please see here for details on the renewal procedure.

Other questions about "Continuation procedures"

• Q.
  Please tell me how to continue the procedure.
• Q.
  My membership has expired. Can I continue the process now?
• Q.
  Please tell me how to stop automatic renewal of my credit card.
• Q.
  Although it was still one month before the expiry date of my membership, I received an email from my credit card company informing me that my membership fee would be debited.
• Q.
  Can I check if my credit card is automatically renewed?
• Q.
  Can I change the credit card registered for automatic renewal?
• Q.
  Can I change the payment method for my renewal?
• Q.
  The due date for convenience store payment has passed.
• Q.
  Can you check to see if the renewal procedure has been completed?
• Q.
  Can I check if automatic renewal has been stopped?