SUPPORT

Regarding continuation procedures

Q

Can I change the credit card registered for automatic renewal?

A

You can change it by following the steps below.

1) Log in to "HYPSTER"

2) Select "Check/Change/Suspend Card Information" on MY PAGE

3) Enter the card information you wish to register under "Card Information Change Procedure."

Deadline for application: By the 20th of the month your membership expires

*Please note that after the due date, payment will be made using your old credit card information.

*This cannot be done from the app, so please make sure to use a browser (Safari/Chrome).

Other questions about "Continuation procedures"

• Q.
  Please tell me how to continue the procedure.
• Q.
  My membership has expired. Can I continue the process now?
• Q.
  Please tell me how to stop automatic renewal of my credit card.
• Q.
  Although it was still one month before the expiry date of my membership, I received an email from my credit card company informing me that my membership fee would be debited.
• Q.
  Can I check if my credit card is automatically renewed?
• Q.
  Can I change the payment method for my renewal?
• Q.
  I once stopped automatic renewal, can I restart it?
• Q.
  The due date for convenience store payment has passed.
• Q.
  Can you check to see if the renewal procedure has been completed?
• Q.
  Can I check if automatic renewal has been stopped?