SUPPORT

About member information

Q

I changed the model of the smartphone I am using. Are there any procedures required?

A

No special procedures are required.
If your email address has changed due to a change of carrier, etc., please change your registered email address by going to "Change Registration Information" in "My Page."

Other questions about "Membership information"

• Q.
  I would like to confirm the registration details.
• Q.
  There has been a change in registration details (address, email address, etc.). Can I change the registration details midway?
• Q.
  I would like to delete the registered information.
• Q.
  I registered the wrong name/date of birth/gender in the member information. How can I change it?
• Q.
  What should I do if my name/gender changes?
• Q.
  I have newly registered with a different address, so I would like to delete the previously registered ID.
• Q.
  After changing the email address I normally use, I can no longer access the members-only page.
• Q.
  I registered from my smartphone, but can I log in from my PC as well? Also, what about the opposite?