SUPPORT

About member information

Q

I have changed the model of the smart phone that I use. Do I have to carry out any procedures?

A

There is no particular need for any procedures.

Furthermore, if your email address has changed because of a change of carrier, etc., please change your registered email address from “Change registered information” on “My Page”.

Other questions related to" About member information"

• Q.
  Where can I check the information I have on file?
• Q.
  There is a change in the registered contents (address, email address, etc.). Is it possible to change the registered contents on the way?
• Q.
  Can I delete the information I have on file?
• Q.
  I want to update my registered information (address and/or email).
• Q.
  What should I do if my name/gender has changed?
• Q.
  I newly registered with a different address, so I want to delete the previously registered ID.
• Q.
  I changed the email address that I normally use and can no longer access members-only pages.
• Q.
  I registered from my smartphone, can I log in from my PC? And vice versa?