SUPPORT

Changing your registration information

Q

Can I change my registered email address?

A

You can change your email address information yourself.

After logging in, please go to [Confirm/Change Member Information] on MY PAGE and complete the procedure.

An email with the subject "Email address change confirmation email" will be sent to the email address you changed.

The change will be confirmed if you access the URL in the email within one hour.

<Caution>
To complete the procedure, please access the site using a web browser (Safari/Chrome).

*Operation is not guaranteed for in-app browsers (Yahoo! JAPAN app/Google app) or Galaxy's "Samsung Browser."

*The site may not function properly if accessed via various social networking apps such as X (formerly Twitter), Instagram, or LINE.

Other questions about "Changing registration information"

• Q.
  I registered the wrong name/date of birth/gender in the member information. How can I change it?
• Q.
  [Overseas users] Can I change the spelling of my name?
• Q.
  Can I change my registered address and phone number?
• Q.
  I can't change my email address because the message "It's already in use" appears.
• Q.
  I changed my smartphone model. Is there anything I need to do?