SUPPORT

About member information

Q

I would like to delete the registered information.

A

As long as you are a member, you cannot delete your registered information, so please cancel your membership. Please check here for instructions on how to cancel your membership.

If you wish to change any details, you can do so after logging in by going to "My Page" and clicking "Change Member Information."

Other questions about "Membership information"

• Q.
  I would like to confirm the registration details.
• Q.
  There has been a change in registration details (address, email address, etc.). Can I change the registration details midway?
• Q.
  I registered the wrong name/date of birth/gender in the member information. How can I change it?
• Q.
  What should I do if my name/gender changes?
• Q.
  I have newly registered with a different address, so I would like to delete the previously registered ID.
• Q.
  After changing the email address I normally use, I can no longer access the members-only page.
• Q.
  I registered from my smartphone, but can I log in from my PC as well? Also, what about the opposite?
• Q.
  I changed the model of the smartphone I am using. Are there any procedures required?