SUPPORT

Changing your registration information

Q

Can I change my registered address and phone number?

A

You can change your registered address and phone number information yourself.

After logging in, please go to [Confirm/Change Member Information] on MY PAGE and complete the procedure.

*If you use the same Plus member ID on other artist sites operated by "Fanplus," the changes will apply to all services.

<Caution>
To complete the procedure, please access the site using a web browser (Safari/Chrome).

In-app browsers (Yahoo! JAPAN app/Google app) and Galaxy's "Samsung Browser" are not guaranteed to work.

If you access the site via various social networking apps such as X (formerly Twitter), Instagram, or LINE, it may not function properly.

Other questions about "Changing registration information"

• Q.
  I registered the wrong name/date of birth/gender in the member information. How can I change it?
• Q.
  [Overseas users] Can I change the spelling of my name?
• Q.
  Can I change my registered email address?
• Q.
  I can't change my email address because the message "It's already in use" appears.
• Q.
  I changed my smartphone model. Is there anything I need to do?