SUPPORT

About member information

Q

I have newly registered with a different address, so I would like to delete the previously registered ID.

A

Please cancel your membership yourself.
Please refer to this page and log in to the account you wish to cancel your membership from.
In addition, since this case involves membership registration under the same name, if confirmed, there is a possibility that both names will be subject to cancellation.
The next time you change your address, please do not register again, but be sure to change your registered email address from "Change Member Information" in "My Page".

Other questions about "Membership information"

• Q.
  I would like to confirm the registration details.
• Q.
  There has been a change in registration details (address, email address, etc.). Can I change the registration details midway?
• Q.
  I would like to delete the registered information.
• Q.
  I registered the wrong name/date of birth/gender in the member information. How can I change it?
• Q.
  What should I do if my name/gender changes?
• Q.
  After changing the email address I normally use, I can no longer access the members-only page.
• Q.
  I registered from my smartphone, but can I log in from my PC as well? Also, what about the opposite?
• Q.
  I changed the model of the smartphone I am using. Are there any procedures required?