This is information regarding the shipping ofthe newsletter "HYPSTER vol.9"to all memberswhohad a valid account as of 00:00 on Sunday, December 1, 2024.

This is important information soplease be sure to read it through to the end.

Unfortunately, we cannot take responsibility for any disadvantages that you may incur due to failure to confirm.

We ask for your understanding and cooperation to ensure the continuation and smooth running of our association.

※ Note ※

HYPSTER Terms of servicebyResale or transfer of membership benefits is prohibited.It has been.

Please be aware that this is also clearly stated in the newsletter itself.

At the same time, posting photos on social media or sharing them with third parties is also prohibited.

Please refer to the comments posted here.

If you have any comments or opinions regarding the newsletter or shipping, please use the questionnaire at the end of the issue. Please note that we are unable to provide individual responses via the inquiry form. Thank you for your understanding.

＜ Shipping Overview ＞

◆ Target recipients

Members with valid accounts as of00:00 on Sunday, December 1, 2024

*A valid account means "one that can log in to HYPSTER site."

*Those who join after the above date will receive "HYPSTER vol.10" first.

◆Shipping address2024December 5th (Thursday) 23:59Your registered address at the time of

◆ Scheduled shipping date

Around Friday, January 24, 2025
*All items will be submitted to the counter on the same day, but the number of days it takes for items to arrive may vary depending on your area and weather conditions. Thank you for your understanding.

◆Shipping method

Yu-Mail *Postage only

◆ Shipment

Approximately 34cm x 25cm black vinyl envelope

*Envelope contents: newsletter/cardboard

◆ Application deadline

In Japan:February 7, 2025 (Friday) 00:00 - February 13, 2025 (Thursday) 23:59

abroad:February 14, 2025 (Friday) 00:00 to February 20, 2025 (Thursday) 23:59

*Please carefully read the section belowtitled "Handling of undelivered applications"and apply via the application form.

*We are receiving many inquiries outside the application period and via methods other than the application form, which is disrupting our normal operations. Therefore, we regret that we will no longer be able to respond to inquiries outside the application period or via methods other than the designated method. Please be sure to apply within the application period and via the designated method.

＜Notes regarding shipping＞

◆We are unable to check the delivery status individually. Please refrain from contacting us andinstead use the "non-delivery request" form below within the period specified.

◆If you have any questions regarding delivery, please contact your nearest post office.

◆We are constantly reviewing and reconsidering our shipping methods and responses to each application, so they may not be the same every time. We are striving to provide a better shipping method, so we appreciate your understanding.

＜Notes regarding posting＞

 
We are doing everything we can to accommodate your request, such as enclosing the package in cardboard or writing "do not fold" on the envelope, but there may be cases where we are unable to do so adequately depending on the condition of your mailbox or the delivery person.

As a way to increase the likelihood of delivering your package in the best possible condition, we would like to suggest the following measures.

(Please note that this is merely a suggestion and weare not recommending or forcing you to take any action.)

If you are concerned about the status of your post, we would appreciate you considering and deciding what to do.

> For door mailboxes/wall-mounted mailboxes

Please hang a bag large enough to hold the newsletter from the doorknob and attach a note in a visible place saying, "Please put the newsletter in the bag, not in the mailbox."

> Independent/group post

Please attach a note to the post stating "Please do not fold deliveries."

<Regarding the temporary suspension of accepting international mail and delays in international mail>

Currently, COVID-19Due to the impact of the spread of the COVID-19 virus, we are temporarily suspending the acceptance of international mail to some countries and regions. Membership benefits and newsletters will be sent to customers in the affected regions once acceptance resumes.

We appreciate your understanding and cooperation.

For details on the availability of mail by country/region, please seeherePlease confirm.

＜Defective product exchange＞

Any defective products will be handledsolely by HYPSTER, regardless of who is responsible.

The post office cannot handle this request, so please contact us.

Due to circumstances such as securing stock, requests must be made within one month of arrival of the goods.

Due to the packaging and shipping process, there may be minor scratches, dents on the edges, or slight creases.

The above phenomenon will be considered to be initial scratches, so please refrain from contacting us regarding replacement of the defective product.

Because the newsletter is made on stiff paper, creases and wrinkles may be improved by leaving it for a few days and/or placing a weight on it to stretch it out.

We apologize for the inconvenience, but we would appreciate your cooperation in giving it a try.

If there are obvious manufacturing defects such as misprints, missing pages, or tears,

hereThanPlease attach a photo of the newsletter itself.Please contact us.

We sincerely apologize for any inconvenience caused to those who were looking forward to this event.

<Handling undelivered applications>

The application period is as follows:

In Japan:February 7, 2025 (Friday) 00:00 - February 13, 2025 (Thursday) 23:59

abroad:February 14, 2025 (Friday) 00:00 to February 20, 2025 (Thursday) 23:59

We cannot accept applications or individual inquiries outside of this period (regardless of whether it is before or after).

As a premise, our association is also creating the benefits in order to deliver them to you.

Please apply by following the steps below.

①Access "MY PAGE" and check the following.

◆Is your registration information such as name and address correct?

◆The joining date is before 00:00 on Sunday, December 1, 2024

*If you have family or friends living with you, please show them the photo of the shipment shown above and ask them in advance to see if they recognize the item.

② Please take the following action depending on the result of ①.

If your registration information is incorrect

As there is a pre-established "deadline for address confirmation/change", this will not be eligible for non-delivery applications.

Unfortunately, we cannot accept applications for items that have not yet arrived, so please refrain from applying/inquiring.

For your next shipment, please refer to this page and correct your registration information.

*As previously announced, incorrect nameplates will also be considered incorrect addresses. Thank you for your understanding.

> If the joining date is not within the applicable period

As stated on the new registration page, the deadline is approximately two months before shipment.

You will receive newsletters twice during your membership year, so please wait until the applicable period begins.

> If there are no problems with your registration information or the date of joining/if there are special circumstances

Please proceed to step ③ below and submit your application.

*Special circumstances include "sudden relocation for which we have received prior enquiries."

③ Please fill in the necessary information in the “Missing Package Application Form” at the bottom of this page and apply.

After completing your application, please access the undelivered application form again and check whether the message "Response completed" is displayed. (Each member can only apply once.)

Please note that unfortunately, we will not send any emails confirming your application.

* There have been many cases of people making mistakes with the membership card non-delivery claim form. Each shipment has its own shipping notification page and its own non-delivery claim form, so please be careful not to make any mistakes.

④We will examine the contents of your application within the period and send you the results of our investigation.

The results of the investigation will be sent to the email address registered on "MY PAGE"approximately one month after the end of the application period.

We ask for your understanding that it may take some time for us to contact you as we need to carefully investigate and prepare for shipment.

We will contact all applicants, so please refrain from contacting us individually.

*If you have not received the survey results within the above period, please check your email reception settings and contact us via "Help/Inquiries."

*If your mail is not returned to us, we may ask you to contact the post office yourselfto investigate. We will send you an email with more details, so please check it.

Please apply using the form below only if you understand and agree to all of the above.

Within Japan:Click here for the non-delivery application form

Overseas:Click here for the application form for non-delivery

The form will be accessible once the application period has ended.