SUPPORT

About payment

Q

Please tell me about the procedure for convenience store payment.

A

The convenience stores you can choose from are Lawson, Family Mart, Ministop, Daily Yamazaki, and Yamazaki Daily.
<Payment methods at Lawson (Loppi)>

When making a payment, you will need your "Customer Number" and "Confirmation Number." Please make a note of them or print the screen.
1. On the Loppi home screen, select "For those who have various numbers" from the left button.
2. Enter your 14-digit customer number.
3. Enter your 4-digit confirmation number and select "Next".
4. After confirming the payment details, select "Yes."
5. Take the printed receipt to the cashier and pay in cash within 30 minutes.
*After payment, be sure to receive the "detailed statement and receipt." The "detailed statement and receipt" will serve as your receipt.

<Payment methods at FamilyMart (FamiPort)>

1. Select "Payment" from the FamiPort home screen.
2. Select "If you have various numbers, click here."
3. Select "Enter a number."
4. Enter the company code "20020".
5. Please enter your 12-digit order number starting with 8.
*Gifts are 12-digit numbers starting with 6.
6. Please check the payment method.
*Payment must be made in cash only.
7. Check the payment details and if they are correct, press the "Confirm" button.
8. FamiPort will issue you a "FamiPort Application Form."
9. Take your "FamiPort Application Ticket" and make your payment at the cash register by the payment expiration date.
10. After paying at the cash register, you will receive a transaction statement and receipt.

<Payment methods at Ministop>

When making a payment, you will need your "Customer Number" and "Confirmation Number." Please make a note of them or print the screen.
1. On the Loppi home screen, select "For those who have various numbers" from the left button.
2. Enter your 14-digit customer number.
3. Enter your 4-digit confirmation number and select "Next".
4. After confirming the payment details, select "Yes."
5. Take the printed receipt to the cashier and pay in cash within 30 minutes.
*After payment, be sure to receive the "detailed statement and receipt." The "detailed statement and receipt" will serve as your receipt.

<Payment methods at Daily Yamazaki/Yamazaki Daily>

You will need your "Online Payment Number" when making a payment. Please make a note of it or print the screen.
1. Present your receipt number to the convenience store staff and tell them you would like to make an online payment.
2. After the staff operates the cash register, the input screen will be displayed, so please enter your receipt number.
3. The payment details will be displayed, so please check that they are correct and press the "Confirm" button.
4. Please pay for the item in cash.
5. A receipt (in receipt format) will be issued, so please be sure to receive it.

Other questions about "Payment"

• Q.
  Please tell me about the payment procedure for credit card payments.
• Q.
  Please tell me which credit cards are available.
• Q.
  What will be the name on my statement from my credit card company?
• Q.
  Can I use a debit card?