Thank you for your continued patronage of "HYPSTER Limited Store".

Our business hours during the New Year holidays will be as follows:

We apologize for any inconvenience or trouble this may cause, and appreciate your understanding.

■About shipping of products

・年内発送終了日　2025年12月26日(金)

・年始発送開始日　2026年1月5日(月)

*If the shipping time is stated on the product page, the item will be shipped as stated.

※一部商品につきまして2025年12月29日(月)に発送される場合がございます。

■About customer support

・年内営業終了日　2025年12月26日(金)

・年始営業開始日　2026年1月5日(月)

※営業終了日～開始日の間にお問い合わせをいただいた分は、2026年1月5日(月)より順次ご回答させていただきます。

*Your question may be resolved quickly by checking the "Frequently Asked Questions" on the website. Please make use of it.

■ Regarding product orders

- The order period for shipping within the year will vary depending on payment method, product availability, and the timing of purchase.

・If the shipping time is already indicated on the product page, please check the product page.

-Please note that we cannot respond to inquiries regarding individual delivery times.

・Once the product has been shipped, we will send you a "Shipping Completion Email."

If you made the purchase after logging in, you can check the order status and tracking number for your package from the "Details" section of the purchase history list on your MY page.

・We expect delivery services to be extremely busy during the year-end and New Year holidays due to delivery company schedules.

Due to traffic conditions, the delivery company's year-end and New Year holidays, etc., delivery may take some time or we may not be able to deliver on your desired date and time.

We appreciate your understanding in advance.

- If the product is returned to the sender due to your absence, etc., you will be responsible for the shipping costs for re-shipment.

Furthermore, our online shop accepts orders 24 hours a day, 365 days a year.

We look forward to your continued support of "HYPSTER Limited Store."