◆ Inquiry form Inquiries made during the closure period will be answered in order from Tuesday, January 9, 2024 onwards. For inquiries made before Thursday, December 28, replies may be received after Tuesday, January 9. We apologize for any inconvenience caused, and thank you for your understanding in advance. You may be able to solve your problem by looking at our FAQs and usage guides. We hope you will find them useful. *You can send inquiries through the inquiry form 24 hours a day, even during the holidays. *Resending of Birthday Rap will be handled after the holidays, so please be careful and change your email reception settings in advance. ◆Regarding product orders ・The application period for shipping within the year varies depending on the payment method, product stock status, timing of purchase, etc. Please note that we cannot respond to inquiries about individual delivery times. After the product is shipped, you can check the "Shipping Completion Email" or the "Purchase History List" in "GOODS MY PAGE" in GOODS menu. ・Due to the circumstances of the delivery company, it is expected to be very busy during the New Year holidays. Due to traffic conditions and the New Year holidays of the delivery company, it may take some time to deliver or it may not be possible to meet your desired date and time. Please be aware of this before placing your order. ・Please note that if the product is returned to the sender due to absence, etc., the customer will be responsible for the shipping fee for resending. ・We accept orders during holidays, so please feel free to use them.' data-wovn-src:-original-content='HYPSTERは年末年始のサポート対応について、以下の通り休業させていただきます。＜　休業期間　＞2023年12月28日(木)～2024年1月8日(月・祝)＜　対　象　＞・HYPSTER お問い合わせフォーム・HYPSTER Limited Store お問い合わせフォーム・HYPSTER Limited Store 商品発送 (年内発送は12月28日(木)まで)※一部商品につきましては2024年1月5日(金)に発送される場合がございます。※商品ページに発送時期の記載がある場合は、記載通りの発送となります。※上記以外のサービスについては休業期間もご利用いただけます。＜　年末年始の対応について　＞◆お問い合わせフォーム休業期間中のお問い合わせ等には【2024年1月9日(火)】以降、順次お返しさせていただきます。12月28日(木)以前のお問い合わせについても、返信が1月9日(火)以降になる場合がございます。ご不便をおかけして恐縮ですが、予めご了承をお願いいたします。よくあるお問い合わせ、ご利用ガイド等をご覧いただくと解決できる場合もございます。どうぞご活用いただければ幸いです。※お問い合わせフォームからの送信をいただくことは、休業期間中も24時間可能です。※Birthday Rap未着の際の再送対応も休業期間明けとなってしまうため、　事前にメールの受信設定をご変更いただく等、ご注意をいただければ幸いです。◆商品のご注文に関して・年内の発送に間に合うお申込み期間は、お支払い方法、商品の在庫状況、ご購入のタイミングなどによって異なります。　個別の配送時期のお問い合わせには対応出来かねますので、予めご了承ください。　商品発送後は「発送完了メール」または、GOODSメニュー内「GOODS MY PAGE」の「購入履歴一覧」にてご確認いただけます。・年末年始は配送業者の都合で大変な混雑が予想されます。　交通事情、配送業者の年末年始休業などにより配送にお時間を頂戴する場合やご希望日時に沿わない可能性がございます。　予めご了承をいただいた上で、ご注文をお願いいたします。・ご不在等により、商品が発送元へ返還された場合の再送時送料はお客様のご負担となりますのでご注意ください。・ご注文は休業期間も承っておりますので、ぜひご利用ください。'> New Year's holiday closure notice | HYPSTER | HYPNOSISMIC -DRB-OFFICIAL FANCLUB

HYPSTER｜HYPNOSISMIC -DRB-OFFICIAL FANCLUB

NEWS

2023.12.26

Notice of New Year's holiday closure


HYPSTER will be closed for support during the New Year holidays as follows:


<Closed period>


Thursday, December 28, 2023 - Monday, January 8, 2024 (National Holiday)


＜ Target ＞


・ HYPSTER Inquiry Form

・ HYPSTER Limited Store Inquiry Form

・ HYPSTER Limited Store product shipping (shipping within the year is until December 28th (Thursday))

*Some products may be shipped on Friday, January 5, 2024.

*If the shipping time is stated on the product page, the item will be shipped as stated.


*Services other than those listed above are available even during the closure period.


<About the New Year holiday period>


◆Inquiry Form


We will respond to inquiries sent during the closure period in order from Tuesday, January 9, 2024 onwards.

For inquiries made before Thursday, December 28th, we may not be able to respond until Tuesday, January 9th or later.

We apologize for any inconvenience this may cause and appreciate your understanding in advance.


You may be able to find the answer by looking at our FAQs and usage guides.

We hope you will find it useful.


*You can submit inquiries using the inquiry form 24 hours a day, even during holidays.

*If the Birthday Rap has not arrived, we will not be able to resend it until after the holiday period.

We would appreciate it if you could take precautions such as changing your email reception settings in advance.


◆ Regarding product orders

- The application period to ensure delivery before the end of the year will vary depending on your payment method, product stock status, and timing of purchase.

Please note that we cannot respond to inquiries regarding individual delivery times.

After the product has been shipped, you can check the "Shipping Completion Email" or the "Purchase History List" on "GOODS MY PAGE" in GOODS menu.

・We expect delivery services to be extremely busy during the year-end and New Year holidays due to delivery company schedules.

Due to traffic conditions, the holiday season of delivery companies or other factors, delivery may take longer than expected or we may not be able to deliver on your desired date and time.

Please be aware of this before placing your order.

- Please note that if the product is returned to the sender due to your absence, etc., you will be responsible for the shipping costs for re-shipment.

・We accept orders even during holidays, so please feel free to use our service.