HYPSTER will be closed for support during the New Year holidays as follows:

<Closed period>

December 28, 2021 (Tuesday) - January 5, 2022 (Wednesday)

＜ Target ＞

・ HYPSTER Inquiry Form

・ HYPSTER Limited Store Inquiry Form

・ HYPSTER Limited Store product shipping (shipping within the year is until December 28th (Tuesday))

*Services other than those listed above are available even during the closure period.

<About the New Year holiday period>

◆Inquiry Form

We will respond to inquiries sent during the closure period in order from Thursday, January 6, 2022 onwards.

For inquiries made before Monday, December 27th, we may not be able to respond until Thursday, January 6th or later.

We apologize for any inconvenience this may cause and appreciate your understanding in advance.

You may be able to find the answer by looking at our FAQs and usage guides.

We hope you will find it useful.

*You can submit inquiries using the inquiry form 24 hours a day, even during holidays.

*If the Birthday Rap has not arrived, we will not be able to resend it until after the holiday period.

We would appreciate it if you could take precautions such as changing your email reception settings in advance.

◆ Regarding product orders

- The application period to ensure delivery before the end of the year will vary depending on your payment method, product stock status, and timing of purchase.

Please note that we cannot respond to inquiries regarding individual delivery times.

After the product has been shipped, you can check the "Shipping Completion Email" or the "Purchase History List" on "GOODS MY PAGE" in GOODS menu.

・We expect delivery services to be extremely busy during the year-end and New Year holidays due to delivery company schedules.

Due to traffic conditions, the holiday season of delivery companies or other factors, delivery may take longer than expected or we may not be able to deliver on your desired date and time.

Please be aware of this before placing your order.

- Please note that if the product is returned to the sender due to your absence, etc., you will be responsible for the shipping costs for re-shipment.

・We accept orders even during holidays, so please feel free to use our service.