Event Outline

Reception overview

About electronic tickets

Find out more about electronic tickets

Electronic tickets for both applicants and companions are issued via the official HYPSTER APP.
You can download the official HYPSTER APP here.

E-ticket	Ticket display date:	2 weeks before each performance(Estimated Time)
	Ticket display device	The phone linked to the phone number registered during application
	Ticket sharing:	These advance tickets are not shareable
	Portrait face photo registration is required	For identity verification purposes, your face photo will be displayed on your electronic ticket. When attempting to enter the venue, those without a registered photo will be denied entry. If you win a ticket, please make sure to register a photo in advance.

About our support for companions without smartphones

About the prohibition of unauthorized resales and transfers

Please be sure to check before applying.

1.How to apply

申請時，請使用您的Plus member ID和密碼登入。

*您可以在HYPSTER網站上的 MyPage 上確認您的Plus member ID。
*申請前，請務必透過 MyPage 確認並更改您註冊的HYPSTER詳細資料。如果您在申請期間輸入的詳細資料與您的會員詳細資料不符，您將沒有資格參加抽獎。
≫點這裡造訪我的頁面

2.About companion authentication

• These advance tickets require any companions to also be registered HYPSTER members.
  Plus member IDs that have not yet joined HYPSTER will be unable to be authenticated as companions at the Ticket receipt screen, so please make sure to confirm their Plus member ID via MyPage at the HYPSTER site after joining.
  In addition, when entering your companion’s phone number on the Ticket receipt screen, enter the number registered in the area marked in red in the image below.
  

• 

Confirm details on MyPage

3.Supported devices

• 

• 任何具有註冊電話號碼和互聯網功能的智慧型手機都可以使用透過官方HYPSTER APP 發行的電子門票。

• *平板電腦設備和 iPod Touch 設備不相容於電子機票。
  此外，某些智慧型手機設備不受支援。請務必檢查不支援的設備清單。

Regarding supported devices

4.Email inbox settings

When the start date displayed on a ticket arrives, emails will be sent to applicants and their companions from Tixplus detailing how they can receive their electronic tickets.

那些在其電子郵件帳戶電子郵件中使用白名單的使用者需要確保允許來自「plusmember.jp」的郵件。此外，請根據此資訊檢查您的垃圾郵件設定和其他設定。

5.Receiving your tickets

• 

• 獲獎者將透過官方HYPSTER APP 收到門票。

  In order to prevent unauthorized resales, tickets can only be received on the smartphone device linked to the phone number registered in the initial application.

  • *在HYPSTER官方APP上，每個Plus member ID只能使用一個電話號碼，同一個電話號碼不能註冊多個帳號。
  • *If you are unable to receive your ticket due to reasons such as your phone number being changed after purchasing a new phone, or making a mistake inputting your number during your application, please get in contact with Tixplus customer support after tickets have started being distributed.
  • *If the companion was listed as not possessing a smartphone during the application, the companion’s ticket can be displayed together with the applicant’s on the applicant’s device.

6.Notes regarding the ticket application process

• Tickets are allocated via lottery and not on a first-come-first-served basis. Please apply within the designated period.
• You can only submit one application for advance tickets for a given performance. After your application has been submitted, you cannot apply again for advance tickets for the same performance.
• Only one application per member is allowed. Please apply for all the performances you wish to attend in one application.
• Deposits for winning performances cannot be made individually for each performance. Payment for all selected performances must be made in a lump sum only. Please apply only for the performances you are sure to attend.
• You can only submit one application per person; this also applies to applications submitted as accompanying persons.
• We are unable to answer inquiries regarding seating arrangements and/or the lottery process.
• Refunds will not be provided due to changes in the cast or cancellations for the convenience of the purchaser.
• 使用信用卡付款時，將確認您的信用卡的有效性（授權確認）。
  因此，根據您的信用卡公司的不同，您可能會在完成申請後收到一封包含信用卡指南的電子郵件。
  在彩票結果公佈之前，不會處理卡片付款。
  ≫有關授權確認的詳細資訊請參閱此處。

但如果您使用金融卡或預付卡付款，則在申請過程中，門票價格將立即從您的餘額中扣除（對於預付卡，將從卡內餘額中扣除）。由於這些類型的卡的特性。
≫有關借記卡/預付卡付款的詳細信息，請查看此處。

• 官方HYPSTER APP 可與具有網路連線、可存取 Google Play 或 Apple Store 並可接收簡訊的智慧型手機一起使用。
• A smartphone contract that includes the provision of SMS services is necessary for both iPhone and Android smartphones.
• 電子門票與功能手機、平板電腦設備（不具備簡訊功能的設備）和 iPod touch 設備不相容。
  ≫請在此處檢查相容設備。
• After the process of receiving tickets has been initiated, you will receive a notification email from Tixplus. Please configure your email settings to allow emails from「plusmember.jp」.
• Only members who have purchased this advance ticket will be admitted to the venue. Illegal trade (resale) and transfers of tickets are forbidden.
• The resale or transfer of tickets to a third party is strictly forbidden under any circumstances.
• The share member feature cannot be used for this advance ticket.
• In the event you are using an Android device, there may be cases where you are unable to apply due to the browser. In such cases, please try using Google Chrome to apply instead.

7.Important information regarding admission

本演出受2019年6月14日生效的《禁止盜票轉售法》約束。

為了進行身份驗證，透過官方HYPSTER APP 發出的電子門票將包含一張肖像照片，您在入場時將被要求出示。

Identity verification

• Please be aware that all winners are required to register a portrait photo. Failure to register by the deadline will result in denial of admission.
• Please be aware that you may be asked to show your ID when you enter the venue if it is difficult to confirm that your photo matches that of the person displayed on the ticket. Please make sure to bring a valid ID with you when you travel to the venue.
• If we are unable to confirm your identity, you will be denied entry into the venue regardless of the reason.
• 請注意，如果發生此類事件，我們將不會賠償機票費用，也不會賠償任何手續費、差旅費或其他此類費用。
  如果您購買門票後無法參加，請使用我們的官方門票交易和轉售服務 Tixplus Trade，但請注意，使用此服務需要日本銀行帳戶。

Support for companions without smartphones

• When applying for 2 tickets along with a companion, during the application process if one of the two of you does not possess a smartphone you can request to have both tickets displayed on the same device.
• At section (3) of the companion’s details on the application screen, when asked “Does your companion possess a smartphone?”, please make sure to select “They do not possess a smartphone”.

About valid forms of ID

Only one of the following is required (photo ID)

Passport / Driver’s License / Student ID or Handbook w/ Photo / My Number Card / Basic Resident Register Card w/ Photo / Alien Registration Certificate / Residence Card / Disability Certificate / Health Insurance Card w/ Photo

Two of the following are required (if you do not have a photo ID)

Student ID or Handbook without Photo / Basic Resident Card / Health Insurance Card / Pension Book / Official Copy of Family Register /

The following are not recognized as forms of ID

Certificate of Residence / All Membership Cards / Credit Card / Cash Card / Expired IDs / Copies or Photos of IDs

法律禁止出借和借用健康保險卡。
使用竄改或偽造的身分證件屬於犯罪行為。

Application process confirmed